Your CX Problem Actionist
Get out of your head. Get down to business. What Experience.
What Experience is the Customer Experience fixer for your business.
We’re the no-BS, super-smart way to think like a customer, get unstuck, and improve your business.
‘Unstucking’ Solopreneurs, Small Businesses and Corporates.
‘Unstucking’ Solopreneurs, Small Businesses and Corporates.
Feeling the pain of inaction?
Overwhelmed and don’t know where to start?
Don’t know what your customers want?
Poor customer feedback but don’t know how to fix it?
Your CX problem actionist
We’re a walking CX toolkit – ready to rev up your customers’ experience. How do we do it? By connecting data, diving into customer feedback and using a pragmatic mindset to Get The Basics Right and Get Sh1t Done.
Book a 1-hour Problem Elimination call to reveal what’s holding you back. Walk away with a kick-ass action plan.
Get Solutions
We work with…
Experts with advanced skills who translate their knowledge to improve the customer journey
Engineers to simply communicate complex ideas and connect with customers
Digital masters who need to map and respond to customer experience
Retailers in a competitive and challenging market to efficiently reach and serve customers
Let’s eliminate friction
We’ll identify issues and help you implement an action plan to achieve the results you expect.
Using Lean Sigma methods, and a dose of healthy pragmatism, our diagnostic tools help you get unstuck. We bring it all together with experience as a program manager, problem solver and customer experience specialist. It’s the people, process, technology and customer journeys you need to power your business.
Take action
Invest 20 minutes to discover what’s holding you back and create an action plan…starting NOW.
Getting s#*t done
Kathryn has 25+ years of experience from the biggest corporate brands in Australia. You’ll get best-practice thinking and evidence-based outcomes. The same results expected by ‘the big end of town’ and forward-thinking small business alike.
Specialising in GSD (Getting S#*t Done) and GTBR (Get The Basics Right), our pinnacle has a big sign that says RESULTS.
